21+ | Safe Gaming

Responsible Gaming at bgb88 — Your Safety is Our Priority

So that the joy of entertainment does not turn into a problem — bgb88 helps you build mindful and safe gaming habits.

Our Commitment

Gaming Should Be for Entertainment, Not Addiction

bgb88 believes that online gaming can be an enjoyable form of entertainment — as long as it is done mindfully and responsibly. We have built a range of tools and features into our platform to ensure responsible gaming, so you can always play while staying in control.

Gaming is enjoyable only when you know how much to play, how much to spend, and when to take a break. Following our responsible gaming guidelines will keep you safe at all times and ensure that gaming has a positive role in your life.

Remember — bgb88 is for those aged 21 and above only. There is no way for minors to open an account or play games. Verifying your identity and confirming your age is our first layer of protection.

Safety Tools

Our Features for Your Safety

Set Deposit Limits

You can set your own daily, weekly, or monthly deposit limits. The minimum deposit is ৳500 — if you do not want to spend more than that, set a limit and keep your finances under control.

Time-Out Feature

Use the time-out feature to temporarily suspend your account for anywhere from 24 hours to 30 days. During this time, logging in or placing bets will not be possible.

Self-Exclusion

If you feel that gaming is getting out of control, request self-exclusion. We have the option to close your account from 6 months up to permanently.

Set Loss Limits

Decide in advance the maximum amount you are willing to lose within a given period. Once this limit is reached, gaming will stop automatically.

Addiction Detection

Our system automatically sends an alert if it detects unusual gaming patterns. Evaluate yourself and seek assistance if needed.

24/7 Support

Contact our Bengali-speaking live chat support team at any time. If you are experiencing problems with gaming, you can get immediate help.

21+

Age Requirement

For Adults Only

Age Limit

Entry is Prohibited for Those Under 21

bgb88 strictly enforces the 21+ age rule. Age is verified at the time of account registration, and additional ID documents may be requested in suspicious cases.

If there are any minors in your family or household, keep your account information secure from them. Do not share your password and keep your device locked.

  • Age is verified using a national ID card or passport at the time of account creation
  • If anyone is found to be under 21, their account is cancelled immediately
  • If underage gaming is suspected, an immediate investigation is conducted
Warning Signs

Recognise the Signs of Gaming Addiction

The sooner problematic gaming is identified, the sooner it can be resolved. Be aware if you notice any of the signs below.

Mental and Behavioural Signs

  • Playing repeatedly to try to win back lost money
  • Feeling restless or irritated when not playing
  • Hiding how much you play from family or friends
  • Repeatedly trying to quit gaming but failing
  • Skipping sleep, work, or studies because of gaming

Financial and Social Signs

  • Taking out loans or borrowing money for gaming
  • Spending money set aside for daily expenses on gaming
  • Having arguments with family over gaming
  • Avoiding social events or friends
  • Finding no enjoyment in anything other than gaming
Step by Step

How to Self-Exclude

You can place a safety lock on your own account in just a few steps.

01

Log In

Log in to your bgb88 account and go to Account Settings.

02

Responsible Gaming Menu

Click on the "Responsible Gaming" option and choose the protection measure you prefer.

03

Set a Time Period

Choose a time-out (1–30 days) or a longer-term self-exclusion (6 months or permanent).

04

Confirm

Once the confirmation process is complete, the restrictions will take effect immediately.

Financial Control

Deposit Limits and Budget Planning

The foundation of healthy gaming habits is financial planning. At bgb88 you can easily set deposit limits to help you stay within your budget.

Daily Limit

Set the maximum amount you will deposit each day. The minimum deposit is ৳500.

Weekly Limit

Set the upper limit on your total deposits within seven days yourself.

Monthly Limit

Set a monthly budget and stay confident that you are keeping your spending under control at the end of the month.

Loss Limit

Set an amount so that gaming stops automatically once you have lost that amount.

5 Tips for Healthy Gaming

  • Always see gaming as entertainment — not a source of income
  • Set a time and money limit before each session
  • Do not play when you are drinking or under mental stress
  • Take regular breaks and spend time on other hobbies
  • Talk openly with your family about your gaming habits
Get Help

If You're Struggling, We're Here for You

Live Chat Support

Our Bengali-speaking support team is available 24 hours a day, 7 days a week. Contact us via live chat for immediate help with any gaming-related problem.

Email Support

Write to us by email for more detailed issues. We will review your request promptly.

[email protected]

Remember — seeking help is a sign of strength, not weakness. If you feel that gaming is having a negative impact on your life, contact us right away. We will support you without judgement and with complete confidentiality.

Frequently Asked Questions

Questions and Answers on Responsible Gaming

Log in to your account and go to "Account Settings" or "Responsible Gaming". There you can set daily, weekly, and monthly deposit limits separately. Reducing a limit takes effect immediately; increasing a limit has a 24-hour waiting period — this is a safety measure.

No. Even after the self-exclusion period ends, your account does not reactivate automatically. You will need to consciously contact our support team and request reactivation. During this break, we can also connect you with professional assistance.

Not directly. Self-exclusion must be requested by the account holder themselves. However, if someone you know is struggling and cannot take action on their own, contact our support team — we will do our best to help them.

A time-out is a temporary break — from 24 hours up to 30 days. During this time you cannot log in or place bets. Once the period ends, you can play normally. Self-exclusion, on the other hand, is a longer-term measure — from 6 months up to permanent. It is suitable for serious gaming problems.

Yes. Age verification is required at registration. A copy of a national ID card or passport may be requested in any suspicious case. If a person is found to be under 21, the account is closed immediately and any deposited funds are returned.

First, contact us via 24/7 live chat or at [email protected]. Our support team will help you with self-exclusion and other appropriate steps. You can also contact the psychiatry department of a local hospital or the national mental health helpline for mental health services in Bangladesh.

Enjoy Gaming Safely at bgb88

Play responsibly and have fun. Browse our game categories or read the FAQ for any questions.

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